Digital Transformation & Delivery
E-commerce
Supported a design system team as digital demand grew, strengthening prioritization, team capacity planning, and delivery predictability across brand teams.
Outcome: Supported scale across seven eCommerce product teams.
Enterprise PMO & Strategic Delivery
Healthcare
Helped build a consultative project management office to improve executive visibility, support adoption, and coordinate strategic initiatives.
Outcome: Supported delivery across a portfolio of 100+ initiatives.
Go-to-Market Readines
Financial Services
Improved the small-business banking customer journey through cross-functional collaboration, workflow improvements, and customer education.
Outcome: 150% increase in enrollments and $600K in annual revenue.
Cross-Functional Innovation
Hi-Tech
Designed and facilitated first cross-functional ideation workshop, connecting technical expertise with customer needs.
Outcome: 40 product ideas generated; top three concepts selected by consensus.